LoadLink Kenya respects user privacy and is committed to protecting personal information collected through our website, mobile application, and logistics platform.
LoadLink Kenya
Operated by: Nile Nexus Group Limited (Kenya)
Technology Partner:
Nile IT Technology LLC
Sunnyvale, California, USA
Support Email: support@loadlinkkenya.com
Information Email: info@loadlinkkenya.com
We collect information necessary to provide logistics, transportation, delivery, and marketplace services through the LoadLink Kenya platform.
We may collect user information including name, email address, phone number, account details, business information, and shipment-related information.
Location data may be collected to support shipment tracking, routing, delivery verification, driver operations, and platform security.
We may collect device information such as device type, operating system, browser information, IP address, and application usage data.
Users may upload identification documents, vehicle documents, shipment documents, driver verification records, and other compliance-related documents.
Information may be shared with service providers, payment processors, regulatory authorities, law enforcement agencies where legally required, and technology partners when necessary to provide services.
We implement security measures including SSL encryption, access controls, authentication procedures, secure storage systems, and fraud prevention tools to protect user information.
Cookies and similar technologies may be used to improve website functionality, remember user preferences, analyze traffic, and enhance the overall user experience.
Users may request access to their information, corrections, updates, or account deletion where applicable and permitted by law.
Information is retained only as long as necessary for business operations, legal compliance, fraud prevention, dispute resolution, and regulatory requirements.
Support Email: support@loadlinkkenya.com
Information Email: info@loadlinkkenya.com
This Privacy Policy may be updated from time to time. Any changes will be reflected on this page.